Tickets Galore, Inc. is an independent ticket service, we are not associated with any venue, team, university, or ticketing company such as Ticketmaster. The price of our tickets reflects our cost in obtaining hard to find tickets and seats to sold out events. We sell tickets at "market" value, which is often above face value when dealing with popular events.
Our 100% Guarantee: Tickets Galore Inc./ USAseats.com guarantees all tickets we sell to be legitimate and will grant you entry into the event you purchase or your money back.
NO REFUNDS, EXCHANGES, or CANCELLATIONS on any order once it is submitted to us. By submitting your request/order on this web site you are agreeing to make a purchase and are obligated to the payment of that purchase. If you are unsure about a purchase you want to make, please contact us by phone at 614-889-2989.
Accuracy of Schedules (event dates, locations, and start times) listed on this site should be considered reliable, but not guaranteed.
Ticket Availability/Price: Because we are dealing with many different sources, tickets cannot be sold in real time. We do our best to constantly update the web site with ticket availability to make it as accurate as possible. However prices and availability are extremely subject to change. This is especially true in the days or even the couple weeks preceding an event. The same tickets can drop or increase dramatically in price within hours. Most events don't have this kind of volatility, but it can happen. We will provide you with information on any changes when your order is processed or upon request. If the tickets you are requesting are no longer available, we will always attempt to find a replacement that is comparable in location and price.
You will receive an email notifying you that we have received your request immediately after you submit your request for tickets. This does not confirm ticket availability or prices. It only indicates that your request has been submitted.
Ticket Location Descriptions are often listed along with the section and row. Please know that these are the descriptions from our source for that set of tickets. As such, it is the opinion of an individual and not a guarantee. Please refer to the seating charts to confirm seat locations.
Shipping Tickets: When you select to have your tickets delivered, keep in mind a signature is required to receive the package. In most cases FedEx will be delivering your package. If there is no one to sign for the package they will leave a door tag letting you know a delivery attempt was made. An additional attempt may be made the following business day or you may be able to call the number on the door tag to arrange to pick up at your local FedEx location. Keep this in mind when ordering tickets to an event that is within a few days. We cannot be responsible for failed delivery attempts because no one is home, or for packages that are not picked up from FedEx. If you are unsure if there is enough time to receive tickets, please call our office.
Event Changes: Please realize that Tickets Galore has no control over changes in venue, date or start time. We strongly recommend that you ALWAYS CHECK LOCAL MEDIA SOURCES THE WEEK OF THE EVENT TO CONFIRM START TIMES.
Orders placed after 4:30PM EST weekdays or on weekends may not be processed until the next Business day. An order you place on Friday evening for a Saturday (the following day) event will likely not be received by a Tickets Galore representative until Monday morning... The event would be over.
TicketFast Tickets: These are like the e-tickets that airlines are using now. The ticket information is printed out on a standard printer and has a barcode that is scanned like a regular ticket at the venue for admission. The TicketFast piece of paper IS your ticket, and is all you will need to attend your event. You will not receive a standard "hardback" ticket. Ticketfast tickets listed on our site for sale cannot be replaced with traditional tickets. Ticketfast tickets do come with the same guarantees that any other ticket on our site has. Please check FAQ's for more info.
After you receive your tickets, keep them in a safe place. Tickets cannot be replaced if they are lost, stolen or damaged. Please note that direct sunlight or heat can damage some tickets. Also, you should check your tickets to ensure they are for the correct event, seat location and quantity. We cannot be responsible for mistakes in your order that are not reported within 48 hours of receiving them. There will be no credit for incorrect tickets that are reported after an event is over.
If an event is cancelled for any reason other than an act of God (rained out, earthquake, flood, etc.), strike, or lockout we will provide a full refund for the amount that you paid for the tickets. Any shipping charges are not refundable.
If an event is postponed the tickets will be honored for the new date of the show. New tickets will not need to be issued. If you cannot make the new date we will accept the tickets back from you on a consignment basis only. If the tickets do not sell, they will be sent back to you.
Pre-orders: For many events, such as the Super Bowl, the tickets are not distributed until just before the event. We are however able to secure orders months in advance so you are able to plan on attending the event. What we do in this case is take a non-refundable deposit and secure the tickets that you are looking for at a set price. At that point, the order is guaranteed and so is the price. If the order is not guaranteed, you will always be informed of that at the time of the order. All deposits are non-refundable.
Email Newsletter: By submitting your order/request you will also be signed up for our free email newsletter. We use a permission based emailing system that allows you to safely unsubscribe at any time if you no longer wish to receive our emails. We never sell your information to any third parties.
You are agreeing to and accepting the terms and conditions above by completing your ticket request. This form replaces a credit card slip and acts as you signature and promise for payment. You are authorizing use of your credit card for this purchase.